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Refunds

Last updated 13 November 2026

This text is written in English. Translations into other languages are provided for convenience; where a translation differs, the English text applies.

TrackerScan is sold only in the app, through Google Play. Google Play takes the payment and handles refunds.

  • The free trial costs nothing and asks for no payment details. Each Google account gets one.
  • The subscription renews every month until you cancel it in Google Play (Payments and subscriptions, Subscriptions). When you cancel, you keep TrackerScan until the end of the month you paid for.
  • A refund: ask Google Play first; its refund policy applies. You can also write to hello@trackerscan.app with your Google Play order number (it starts with GPA.), and we look at it.
  • In the EU you may withdraw from the subscription within 14 days of buying it. Because the service starts at once at your request, you then pay for the days you used. Ask Google Play or write to us.
  • Deleting your account does not cancel the subscription: cancel it in Google Play.