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Terms of use

Last updated 13 November 2026

This text is written in English. Translations into other languages are provided for convenience; where a translation differs, the English text applies.

These terms apply to the TrackerScan app and the service behind it, provided by OID4Pay B.V. (KvK 42074824, the Netherlands; “we”). Contact: hello@trackerscan.app.

Who can use the service

You must be 18 or older and have a Google account.

What TrackerScan does, and what it cannot do

TrackerScan listens for Bluetooth item trackers, such as AirTags, Galaxy SmartTags, Tile and Find Hub tags, and warns you when one seems to move with you. It can play a tracker's sound and help you find it by signal strength.

  • It cannot see every tracker: not trackers that use the mobile network or GPS without Bluetooth, not trackers that are switched off or out of range, and not every model or firmware version.
  • A warning is a reason to look, not proof that someone is tracking you. No warning does not mean there is no tracker.
  • If you feel unsafe, contact the police or emergency services. TrackerScan does not replace them.

TrackerScan is not affiliated with or endorsed by Apple, Samsung, Tile, Google or any other tracker maker.

Free trial and subscription

  • Each Google account gets one free trial of 7 days. You do not need to enter payment details for it.
  • After the trial, TrackerScan needs a subscription, bought in the app through Google Play. The price is shown in Google Play before you buy, and Google Play handles the payment.
  • The subscription renews every month until you cancel it in Google Play. When you cancel, you keep access until the end of the period you paid for.
  • Deleting your TrackerScan account does not cancel the subscription: cancel it in Google Play.
  • Refunds follow Google Play's refund policy; see Refunds. If you live in the EU, you may withdraw from the subscription within 14 days of buying it. Because the service starts at once at your request, you then pay for the days you used. Ask Google Play or write to us.

Your responsibilities

  • Use TrackerScan to protect yourself, not to locate or follow other people.
  • Do not use the service for anything unlawful, and do not try to disrupt it.

Ending your account

You can delete your account at any time in the app or as described here. We may end an account that breaks these terms; we tell you why, and if you paid for a period you can no longer use, we refund it.

Liability

The service is provided as is. To the extent the law allows, our liability is limited to the amount you paid us in the last 12 months. Nothing in these terms limits liability that the law does not allow to be limited.

Law

Dutch law applies. Disputes go to the competent Dutch court, without prejudice to any mandatory consumer-protection rule that gives you the right to bring a claim in your own place of residence instead.