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Delete your account

How to delete your TrackerScan account, what is deleted and what is kept.

In the app

  1. Open TrackerScan.
  2. Go to Settings.
  3. Tap Delete account and confirm.

Deletion is immediate and permanent.

Without the app

Send an e-mail to hello@trackerscan.app from the address of the Google account you signed in with, asking us to delete your account. We delete it within 30 days and confirm by e-mail.

Cancel your subscription first

Deleting your account does not stop a Google Play subscription. Cancel it in Google Play (Payments and subscriptions, Subscriptions), or Google charges you again.

What is deleted, and what is kept

Deleted: your account, your e-mail address, your sign-in sessions, your trial and subscription records, your notification token and your preferences.

Kept: a keyed hash of your Google account identifier and of your e-mail address, so the same login gets no second free trial. It holds no e-mail address; see the privacy policy. Google Play keeps the records of your payments.

Tracker data on your phone

Tracker sightings and places were never on our server. Delete them in the app (Settings, Detection, Delete tracker data) or uninstall TrackerScan.